Arris DG860 User Guide Manual de usuario

Touchstone®DG860 Data Gateway User’s GuideGet ready to experience the Internet’s express lane! Whether you’re checking outstreaming media, downloading

• Information packet: your cable company should furnish you with a packetcontaining information about your service and how to set it up. Read this in-

11SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG860 Data Gateway User’s GuideSystem RequirementsThe

About this ManualThis manual covers all of the different DG860 models. Your model may not have allof the capabilities outlined in this manual. To det

Ethernet Cable13SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG860 Data Gateway User’s GuideEthernet

Installing and Connecting Your DataGatewayBefore you start, make sure that:• You have contacted your cable company and verified that they provide datas

15SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG860 Data Gateway User’s GuideDG860 Front PanelThe f

Selecting an Installation LocationThere are a number of factors to consider when choosing a location to install yourData Gateway:• Is an AC outlet ava

Factors Affecting Wireless RangeA number of factors can affect the usable range for wireless connections.Note: Note that decreasing the range of your

Step 1Step 2Step 3Step 418SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG860 Data Gateway User’s Gui

19SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG860 Data Gateway User’s Guide1 Position the mountin

Export RegulationsThis product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Admin istration a

Connecting the Data Gateway1 Connect one end of the coax cable to the cable outlet or splitter, and theother end to the Data Gateway’s Cable connector

Configuring Your Wireless ConnectionThe DG860 ships with wireless LAN security set by default. See the security labelon your product (shown on image at

4 Use the online help information to set configuration parameters as required.Note: Most configuration parameters that you may want to set can be access

4 Configure any or all of the following parental controls:Trusted MAC Addresses:Enter the MAC addresses of any “trusted” computers on the network andcl

Configuring Your Ethernet ConnectionIf your computer is equipped with a LAN card providing an Ethernet connection,you may have to configure your compute

TCP/IP Configuration for Windows XPFollow these steps to configure the Ethernet interface on a Windows XP operatingsystem.TCP/IPv6 Note: This procedure

2 Double-click the local area connection to be used for your device’s networkconnection.The Local Area Connection Status widow displays.3 Click Proper

5 Click the General tab. Then click Obtain an IP address automaticallyand click OK.6 Click OK to accept the new settings, and OK again to close the Pr

TCP/IP Configuration for Windows 7Follow these steps to configure the Ethernet interface on a Windows 7 operatingsystem.1 Open the Windows 7 Control Pan

3 Click Network and Sharing Center.4 Click Local Area Connection to open the Status window.Touchstone DG860 Data Gateway User’s GuideSafetyGettingStar

Safety RequirementsARRIS Data Gateways comply with the applicable requirements for performance,construction, labeling, and information when used as ou

5 Click Properties to open the Properties window.Touchstone DG860 Data Gateway User’s GuideSafetyGettingStarted InstallationEthernetConfiguration Usage

6 Select Internet Protocol Version 4 (TCP/IPv4) and click Properties toconfigure TCP/IPv4.Note: If your cable provider requires TCP/IP version 6, selec

TCP/IP Configuration for MacOS XFollow these steps to configure the Ethernet interface on a MacOS X operating sys-tem.1 Open System Preferences, either

2 Click the Network icon.Touchstone DG860 Data Gateway User’s GuideSafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting Glossar

3 Choose Automatic from the Location drop-down menu, and Built-in Eth-ernet from the Show menu.4 Choose the TCP/IP tab, if necessary.If you are using

8 If you are using TCP/IPv6, click Configure IPv6 near the bottom of the pre-vious window.9 Choose Automatically from the Configure IPv6 drop-down menu

36SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG860 Data Gateway User’s GuideUsing the Data Gateway

Indicator Lights for the DG860The Touchstone Data Gateway has nine LED indicator lights to assist in trouble -shooting.Patterns: Normal Operation (LAN

Patterns: Normal Operation (WAN)The following table shows light patterns during normal operation.Note 1: Your cable company may configure the Data Gate

Patterns: Startup SequenceThe following tables show the Data Gateway light patterns during the startup se-quence.Note: The DS and US indicators flash y

If the equipment is to be installed in an area serviced by an IT power linenetwork, as is found in many areas of Norway, spe cial attention should beg

Using the Reset ButtonUse the Reset button, on the back of the Data Gateway, to reset the modem andperform initialization as if you power cycled the u

TroubleshootingThe Data Gateway is plugged in, but the Power light is off.Check all power connections. Is the power cord plugged in firmly at bothends?

I’m not getting on the Internet. (Ethernet)If you are using a hub, is the hub turned on?Are you using the right type of Ethernetcable? Use the supplie

GlossaryThe following is a list of common cable and networking terms.Category 5e (Cat5e)A high-quality type of cable, used for gigabit Ethernet (1000B

DOCSISData Over Cable System Interface Specification. The interoperability stan-dards used for data communications equipment on an HFC network.EMTAEmbe

HubA box with several Ethernet connectors. Ethernet hubs provide a commonpoint of contact for all connected devices.IP addressA number assigned to you

RJ-45A standard 8-conductor modular connector, commonly used on Ethernetcable. An RJ-45 connector looks like a wide RJ-11 (telephone) connector.Split

Touchstone®DG860 Data GatewayUser’s GuideCopyright © 2012 ARRIS. All rights reserved.The information in this document is subject to change with-out no

FCC Part 15 This equipment has been tested and found to comply with the requirements for aClass B digital device under Part 15 of the Federal Communic

Industry Canada ComplianceUnder Industry Canada regulations, this radio transmitter may only operate usingan antenna of a type and maximum (or lesser)

European ComplianceThis product complies with the provisions of the Electromagnetic Com patibility(EMC) Directive (89/336/EEC), the Amending

Getting StartedAbout Your New Data GatewayThe Touchstone DG860 Data Gateway is DOCSIS compliant with the following fea-tures:• Speed: much faster than

Coax Cable9SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG860 Data Gateway User’s GuideWhat’s on the