Arris Touchstone DG950 Guía de usuario

Touchstone®DG950 Data Gateway User’s GuideGet ready to experience the Internet’s express lane! Whether you’re checking outstreaming media, downloading

Getting ServiceBefore trying to use your new Data Gateway, contact your local cable company toestablish an Internet account. When you call, have the f

System RequirementsThe Touchstone Data Gateway operates with most computers. The following de-scribes requirements for each operating system; see the

12SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG950 Data Gateway User’s GuideAbout this ManualThis

Ethernet or Wireless?There are two ways to connect your computer (or other equipment) to the DataGateway. The following will help you decide which is

14SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG950 Data Gateway User’s GuideInstalling and Connect

Front PanelThe front of the Data Gateway has the following indicators:A WPS button/indicator: begins associating the Data Gateway with a wirelessdevic

Rear PanelThe rear of the Data Gateway has the following connectors and controls:A Ethernet (1 - 4): connectors for use with a computer LAN port.B USB

17SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG950 Data Gateway User’s GuideSelecting an Installat

Factors Affecting Wireless RangeA number of factors can affect the usable range for wireless connections.Note: Note that decreasing the range of your

Mounting the Data GatewayYou can either mount the Data Gateway on a wall or place it on a desktop. Forwall-mount applications, you can mount the Data

Export RegulationsThis product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Admin istration a

20SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG950 Data Gateway User’s GuideInstructionsWall-mount

21SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG950 Data Gateway User’s GuideConnecting the Data Ga

Configuring Your Wireless ConnectionThe DG950 ships with wireless LAN security set by default. See the security labelon your product (shown on image at

4 Use the online help information to set configuration parameters as required.Note: Most configuration parameters that you may want to set can be access

4 Configure any or all of the following parental controls:Trusted MAC Addresses:Enter the MAC addresses of any “trusted” computers on the network andcl

Configuring Your Ethernet ConnectionIf your computer is equipped with a LAN card providing an Ethernet connection,you may have to configure your compute

TCP/IP Configuration for Windows XPFollow these steps to configure the Ethernet interface on a Windows XP operatingsystem.TCP/IPv6 Note: This procedure

2 Double-click the local area connection to be used for your device’s networkconnection.The Local Area Connection Status widow displays.3 Click Proper

5 Click the General tab. Then click Obtain an IP address automaticallyand click OK.6 Click OK to accept the new settings, and OK again to close the Pr

TCP/IP Configuration for Windows 7Follow these steps to configure the Ethernet interface on a Windows 7 operatingsystem.1 Open the Windows 7 Control Pan

Safety RequirementsARRIS Data Gateways comply with the applicable requirements for performance,construction, labeling, and information when used as ou

3 Click Network and Sharing Center.4 Click Local Area Connection to open the Status window.Touchstone DG950 Data Gateway User’s GuideSafetyGettingStar

5 Click Properties to open the Properties window.Touchstone DG950 Data Gateway User’s GuideSafetyGettingStarted InstallationEthernetConfiguration Usage

6 Select Internet Protocol Version 4 (TCP/IPv4) and click Properties toconfigure TCP/IPv4.Note: If your cable provider requires TCP/IP version 6, selec

TCP/IP Configuration for MacOS XFollow these steps to configure the Ethernet interface on a MacOS X operating sys-tem.1 Open System Preferences, either

2 Click the Network icon.Touchstone DG950 Data Gateway User’s GuideSafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting Glossar

3 Choose Automatic from the Location drop-down menu, and Built-in Eth-ernet from the Show menu.4 Choose the TCP/IP tab, if necessary.If you are using

8 If you are using TCP/IPv6, click Configure IPv6 near the bottom of the pre-vious window.9 Choose Automatically from the Configure IPv6 drop-down menu

Using the Data GatewayThis chapter describes the controls and features available on the Touchstone DataGateway, and covers basic troubleshooting proce

38SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG950 Data Gateway User’s GuideIndicator Lights for t

39SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG950 Data Gateway User’s GuidePatterns: Normal Opera

• In areas of high surge events or poor grounding situations and areas proneto lightning strikes, additional surge protection may be required

Patterns: Startup SequenceThe following tables show the Data Gateway light patterns during the startup se-quence.Note: The DS and US indicators flash y

41SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG950 Data Gateway User’s GuideUsing the Reset Button

TroubleshootingThe Data Gateway is plugged in, but the Power light is off.Check all power connections. Is the power cord plugged in firmly at bothends?

I’m not getting on the Internet. (Ethernet)If you are using a hub, is the hub turned on?Are you using the right type of Ethernetcable? Use the supplie

GlossaryThe following is a list of common cable and networking terms.Category 5e (Cat5e)A high-quality type of cable, used for gigabit Ethernet (1000B

DOCSISData Over Cable System Interface Specification. The interoperability stan-dards used for data communications equipment on an HFC network.EMTAEmbe

HubA box with several Ethernet connectors. Ethernet hubs provide a commonpoint of contact for all connected devices.IP addressA number assigned to you

RJ-11A standard 2-conductor modular connector, commonly used in North Amer-ica for connecting telephones.RJ-45A standard 8-conductor modular connecto

WPAWi-fi Protected Access, a standard for encrypting data sent over a wirelessLAN. WPA offers improved security over WEP.Touchstone DG950 Data Gateway

Touchstone®DG950 Data GatewayUser’s GuideCopyright © 2012 ARRIS. All rights reserved.The information in this document is subject to change with-out no

FCC Part 15 This equipment has been tested and found to comply with the requirements for aClass B digital device under Part 15 of the Federal Communic

European ComplianceThis product complies with the provisions of the Electromagnetic Com patibility(EMC) Directive (89/336/EEC), the Amending

Energy Consumption (DG950S Models only)In accordance with Ecodesign Directive 2005/32/EC, this device is equipped with apower switch. The following en

8SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG950 Data Gateway User’s GuideGetting StartedAbout Yo

• End User License AgreementItems You NeedIf you are installing the Data Gateway yourself, make sure you have the follow ingitems on hand before conti