Arris Touchstone DG1670 Guía de usuario

Touchstone®DG1670 Data Gateway User’s GuideGet ready to experience the Internet’s express lane! Whether you’re checking outstreaming media, downloadin

Getting ServiceBefore trying to use your new Data Gateway, contact your local cable company toestablish an Internet account. When you call, have the f

11SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuideSystem RequirementsTh

About this ManualThis manual covers the Touchstone DG1670 Data Gateway. The model number ison the label affixed to the Data Gateway. See the image at

Ethernet Cable13SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuideEtherne

Installing and Connecting Your DataGatewayBefore you start, make sure that:• You have contacted your cable company and verified that they provide datas

DG1670BECADFG15SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuideFront Pa

Rear PanelThe rear of the Data Gateway has the following connectors and controls:A Reset button: resets the Data Gateway as if you power cycled the un

Selecting an Installation LocationThere are a number of factors to consider when choosing a location to install yourData Gateway:• Is an AC outlet ava

Factors Affecting Wireless RangeA number of factors can affect the usable range for wireless connections.Note: Note that decreasing the range of your

19SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuideMounting the Data Gat

Export RegulationsThis product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Admin istration a

20SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s Guide1 Position the mounti

Connecting the Data Gateway1 Connect one end of the coax cable to the cable outlet or splitter, and theother end to the Data Gateway’s Cable connector

Configuring Your Wireless ConnectionThe DG1670 ships with wireless LAN security set by default. See the security labelon your product (shown on image a

4 Use the online help information to set configuration parameters as required.Note: Most configuration parameters that you may want to set can be access

4 Configure any or all of the following parental controls:Trusted MAC Addresses:Enter the MAC addresses of any “trusted” computers on the network andcl

Configuring Your Ethernet ConnectionIf your computer is equipped with a LAN card providing an Ethernet connection,you may have to configure your compute

TCP/IP Configuration for Windows XPFollow these steps to configure the Ethernet interface on a Windows XP operatingsystem.TCP/IPv6 Note: This procedure

2 Double-click the local area connection to be used for your device’s networkconnection.The Local Area Connection Status widow displays.3 Click Proper

5 Click the General tab. Then click Obtain an IP address automaticallyand click OK.6 Click OK to accept the new settings, and OK again to close the Pr

TCP/IP Configuration for Windows 7Follow these steps to configure the Ethernet interface on a Windows 7 operatingsystem.1 Open the Windows 7 Control Pan

Safety RequirementsARRIS Data Gateways comply with the applicable requirements for performance,construction, labeling, and information when used as ou

3 Click Network and Sharing Center.4 Click Local Area Connection to open the Status window.Touchstone DG1670 Data Gateway User’s GuideSafetyGettingSta

5 Click Properties to open the Properties window.Touchstone DG1670 Data Gateway User’s GuideSafetyGettingStarted InstallationEthernetConfiguration Usag

6 Select Internet Protocol Version 4 (TCP/IPv4) and click Properties toconfigure TCP/IPv4.Note: If your cable provider requires TCP/IP version 6, selec

TCP/IP Configuration for MacOS XFollow these steps to configure the Ethernet interface on a MacOS X operating sys-tem.1 Open System Preferences, either

2 Click the Network icon.Touchstone DG1670 Data Gateway User’s GuideSafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting Glossa

3 Choose Automatic from the Location drop-down menu, and Built-in Eth-ernet from the Show menu.4 Choose the TCP/IP tab, if necessary.If you are using

8 If you are using TCP/IPv6, click Configure IPv6 near the bottom of the pre-vious window.9 Choose Automatically from the Configure IPv6 drop-down menu

37SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuideUsing the Data Gatewa

38SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuideIndicator Lights for

Patterns: Normal Operation (WAN)The following table shows light patterns during normal operation.Note 1: Your cable company may configure the Data Gate

If the equipment is to be installed in an area serviced by an IT power linenetwork, as is found in many areas of Norway, spe cial attention should beg

40SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuidePatterns: Startup Seq

Using the Reset ButtonUse the Reset button (A), on the back of the Data Gateway, to reset the modemand perform initialization as if you power cycled t

TroubleshootingThe Data Gateway is plugged in, but the Power light is off.Check all power connections. Is the power cord plugged in firmly at bothends?

I’m not getting on the Internet. (Ethernet)If you are using a hub, is the hub turned on?Are you using the right type of Ethernet cable? Use the suppli

GlossaryThe following is a list of common cable and networking terms.Category 5e (Cat5e)A high-quality type of cable, used for gigabit Ethernet (1000B

DOCSISData Over Cable System Interface Specification. The interoperability stan-dards used for data communications equipment on an HFC network.EMTAEmbe

HubA box with several Ethernet connectors. Ethernet hubs provide a commonpoint of contact for all connected devices.IP addressA number assigned to you

RJ-45A standard 8-conductor modular connector, commonly used on Ethernetcable. An RJ-45 connector looks like a wide RJ-11 (telephone) connector.S

©ARRIS Enterprises, Inc. 2013 All rights reserved. No partof this publication may be reproduced in any form or byany means or used to make any derivat

FCC Part 15 This equipment has been tested and found to comply with the requirements for aClass B digital device under Part 15 of the Federal Communic

Industry Canada ComplianceUnder Industry Canada regulations, this radio transmitter may only operate usingan antenna of a type and maximum (or lesser)

European ComplianceThis product complies with the provisions of the Electromagnetic Com patibility(EMC) Directive (89/336/EEC), the Amending

Getting StartedAbout Your New Data GatewayThe Touchstone DG1670 Data Gateway is DOCSIS compliant with the following fea-tures:• Speed: much faster tha

Coax Cable9SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuideItems You Ne